Knowledge Base

Introduction to cPanel Reseller Hosting

What is cPanel Reseller Hosting?

cPanel Reseller Hosting allows you to create and manage multiple hosting accounts under your own brand. As a reseller, you act as a hosting provider, offering space, resources, and features to your clients while managing everything through Web Host Manager (WHM). This enables you to allocate resources such as disk space and bandwidth, set pricing for your services, and manage client accounts effectively.

Setting Up Reseller Accounts

Creating New cPanel Accounts

To create a new cPanel account for a client, log in to your WHM interface. From here, navigate to the Account Functions section and click on Create a New Account. Enter the client's domain name, username, and password, then configure the package to determine how much disk space, bandwidth, and other resources they will have access to.

Allocating Resources for Client Accounts

WHM allows you to define resource packages that determine the quotas for your client accounts. You can allocate disk space, bandwidth, email accounts, and more, based on the services you want to offer. It is advisable to create multiple packages (e.g., Basic, Standard, Premium) to accommodate different client needs.

Managing Client Accounts

Modifying Account Quotas

If a client requires more resources, you can modify their account quota. In WHM, navigate to Account Functions and click on Modify an Account. Here, you can adjust parameters like disk space, bandwidth, and the number of databases allowed.

Resetting Passwords

Clients often forget their cPanel passwords. To reset a password, go to Account Functions in WHM and select Password Modification. Choose the account and set a new password for your client.

Suspending or Terminating Accounts

To temporarily disable a client's account, you can suspend it via WHM. This is useful if a client has not paid or is violating terms. Navigate to Account Functions and select Suspend/Unsuspend an Account. To permanently remove an account, use Terminate an Account, which will delete all associated data.

Branding Your Reseller Services

Customizing the cPanel Interface

To make your hosting services unique, you can customize the cPanel interface seen by your clients. In WHM, go to cPanel > Customizations, where you can change the theme, colors, and layout to align with your brand.

Adding Your Brand Logo

You can add your company logo to the cPanel dashboard, enhancing your brand's visibility. Go to Customization in WHM, and upload your logo to be displayed on all client interfaces.

Personalizing Client Notifications

WHM allows you to personalize the email notifications that your clients receive. You can edit welcome emails, billing reminders, and support updates to ensure that all communication aligns with your brand’s tone and style.

Billing and Client Management

Integrating Billing Systems

Managing billing is a critical part of reseller hosting. You can integrate billing platforms like WHMCS, WISECP or ClientExec to handle invoices, payments, and client subscriptions. These tools allow you to automate the entire billing process, making it easier to manage your clients.

Managing Invoices and Payments

Through WHMCS or similar billing software, you can generate invoices automatically, set up recurring payments, and manage payment gateways like PayPal or Stripe. This ensures that all billing processes are streamlined, and clients are billed accurately based on their hosting plans.