Knowledge Base

Getting Started with cPanel

Accessing Your cPanel Dashboard

To access cPanel, you need to log in through your hosting provider's client area. Typically, you can reach cPanel via a URL like cpanel.yourdomain.com. Use your provided username and password to log in.

Overview of cPanel Features

The cPanel dashboard is organized into sections that allow you to manage files, domains, databases, emails, and more. Key features include File Manager, MySQL Databases, Email Accounts, and Metrics for tracking site performance.

Managing Your Website with cPanel

Adding a New Domain

To add a new domain, navigate to the Domains section in cPanel and click on Addon Domains. Here, you can enter the new domain name and set the document root (the folder where the website files for that domain will reside).

File Manager Basics

The File Manager in cPanel allows you to navigate, upload, and manage your website files directly from your browser. You can find it in the Files section of the cPanel dashboard.

Uploading Your Website Files

To upload your website, open the File Manager in cPanel and navigate to the root directory (usually public_html for your main domain). Click on Upload to add your website files.

Email Setup in cPanel

Creating Email Accounts

In the Email section of cPanel, click Email Accounts to create a new email address. Enter the desired username, select the domain, and set a password.

Setting Up Email Forwarders

If you want to forward emails to another address, go to Forwarders in the Email section of cPanel. Here, you can add an email forwarder to automatically send copies of incoming mail to another email address.

Managing Databases in cPanel

Creating a MySQL Database

To create a new database, go to the Databases section in cPanel and click MySQL Databases. Enter a name for the database and click Create Database. You can also create users and assign them to the database.

Managing Databases with phpMyAdmin

phpMyAdmin allows you to manage your MySQL databases directly from the cPanel dashboard. Use it to import/export data, run SQL queries, and manage tables.

Security and Backup with cPanel

Setting Up SSL for Your Website

In the Security section of cPanel, click on SSL/TLS to install an SSL certificate for your domain. Many hosting providers offer free SSL certificates (such as Let's Encrypt) that can be easily installed from this section.

Backing Up Your Website

To back up your website, navigate to the Files section in cPanel and select Backup. You can generate a full backup of your website and download it for safekeeping.

Performance Optimization with cPanel

Enabling Caching

To improve your website's speed, consider enabling caching through Optimize Website under the Software section in cPanel. This can help reduce server load and improve load times for visitors.

Managing Bandwidth Usage

You can monitor and manage your website's bandwidth usage by checking the Bandwidth metrics under the Metrics section in cPanel. If you notice unusually high usage, consider optimizing images or enabling caching.

Troubleshooting and Support

Common Issues and Solutions

Cannot Access cPanel: Ensure that your domain is pointing to the correct nameservers provided by your hosting provider.

Website Not Loading: Check if the domain is correctly linked to your hosting account and verify there are no issues with DNS propagation.

Contacting Support

If you need help, contact your hosting provider's support team through our client area. They can assist with any issues related to cPanel or your hosting account.